Ticketmaster Just Had A Data Breach So This Is Probably A Good Time To Check Your Bank Account

Data belonging to 40,000 users was compromised by a cyber attack.


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Thousands of Australian Ticketmaster customers have been told to check their bank accounts after data belonging to 40,000 global users was compromised by a cyber attack.

As reported by the ABC, personal and payment details may have been stolen through a breach in the company’s British branch, Ticketmaster UK. Malicious software was found on a customer support product supplied by a third-party company, Inbenta Technologies.

“As soon as we discovered the malicious software, we disabled the Inbenta product across all Ticketmaster websites,” Ticketmaster Australia said in a statement yesterday.

The potential data breached included names, addresses, telephone numbers, email addresses, payment details and login details.

It’s believed that less than 5 percent of Ticketmaster’s global base has been affected by the attack. Two groups of users are being contacted — UK customers who bought or attempted to buy tickets between February and June 23, 2018, as well as international customers who bought or attempted to buy tickets between September 2017 and June 23, 2018.

In an email sent to users whose data may have been compromised, Ticketmaster advise users to check their bank accounts as a precaution. They also stressed that they have forensic teams and security experts “working around the clock to understand how the data was compromised”.

In the email, Ticketmaster say it became aware of the breach on Saturday June 23, prompting criticism from users who were notified four days later.

It’s not the first time the company has faced a security breach. Last year, tens of thousands of UK customers were warned that they were at risk of identity theft and fraud due to a breach.

While Australian customers have been alerted, Ticketmaster has told The Guardian that it remains purely precautionary, as so far there have been no confirmed incidents of stolen data outside of the UK.

Affected customers are advised to change their passwords, and to contact their banks or credit card company if they have any concerns.

Photo from Listen Out Facebook.